Welcome to Cheeky Monkeys Indoor Playground!

We’re excited to have you and your little ones play, learn, and explore with us! To ensure a safe and enjoyable experience for all our guests, we have established the following policies:

Admission and Entry

  • Children must be accompanied by an adult at all times.
  • Adults are responsible for supervising their children and ensuring they follow our rules and guidelines.
  • We reserve the right to refuse entry or ask guests to leave if they fail to comply with our policies.

Safety and Security

  • For your child’s safety, we recommend that they wear socks at all times while playing.
  • Sharp or hard toys, including toys with small parts, are not permitted in the playground.
  • We are a nut-aware facility, and we ask that you refrain from bringing nut products into the playground.

Food and Drink

  • Outside food and drinks are not permitted in the playground, except for bottled water and baby food.
  • We offer a variety of snacks and meals at our café, and we ask that you support our business by purchasing food and drinks from us.

Photography and Videography

  • We love capturing memories! By entering our playground, you grant us permission to take photos and videos of you and your child(ren) for marketing and promotional purposes.
  • If you do not wish to be photographed or videotaped, please let us know upon entry.

Hygiene and Cleanliness

  • We strive to maintain a clean and hygienic environment. Please help us by disposing of trash and wiping down surfaces after use.
  • If your child has a contagious illness or infection, please refrain from visiting us until they have fully recovered.

Liability and Responsibility

  • By entering our playground, you acknowledge that you are responsible for your child’s safety and well-being.
  • We are not liable for any injuries or damages that may occur while using our facilities.

Payment and Refund Policy

  • Payment is required upon entry.
  • We do not offer refunds for unused playtime or cancelled visits.

Special Events and Parties

  • We offer party packages and special event hosting. Please contact us for more information and to book your event.

Changes to Policies

  • We reserve the right to update or change our policies at any time without prior notice.

By entering our playground, you acknowledge that you have read, understood, and agreed to our policies. If you have any questions or concerns, please don’t hesitate to ask our staff.

Thank you for choosing Cheeky Monkeys Indoor Playground! We look forward to providing a fun and safe experience for you and your little ones!