Note: all our service prices, services also rules & hours of operation are subject to change without prior notice due to unforeseen circumstances.
To ensure a jungle good time for all of our guests we ask that these simple rules be enforced. Thanks for your co-operation!
General Rules
Children must be supervised by accompanying adult at all times. Cheeky Monkeys’ does not supervise your children.
Everyone is required to wear ANTI-SLIP SOCKS with rubber or silicone grips for safety and hygiene reasons. Socks can be purchased on site if you forget.
Cheeky Monkeys’ is a nut-aware environment
No outside food or drinks permitted (except water and baby formula).
Big items, strollers, bicycles, back packs and toys are not allowed into the facility.
Children are required to eat and drink seated in dining area or party room. No food or drink is allowed inside the play area and structure at any time.
Appropriate behaviour and language are expected. Be respectful of others, no pushing, hitting, rough play or bullying will be permitted in the facility. THIS IS A ZERO TOLERANCE POLICY.
Accidents happen! If your child soils please notify us right away so we can properly sanitize the area.
Children are to be accompanied by their guardian when using the bathrooms and not to be left alone.
We are not responsible for any injuries that may occur.
We are not responsible for lost or stolen items (lockers available free of charge)
To keep all of our jungle mates healthy, please do not enter the playland if you or your children are unwell. This benefits everyone!
Management reserves the right to refuse entry to ensure the health and safety of other visitors.
Cheeky Monkeys’ reserves the right to request that any individual not adhering to our health and safety policies, not following the proper use of equipment and showing aggressive and disrespectful behaviour towards staff and others, leave the facility immediately without refund.
Cheeky Monkeys’ playground equipment is only suitable for children up to the age of 10 years old. Any individual who is over the age of 10 years will be required to pay a mandatory entry fee however cannot use the play facilities unless for supervision purposes.
Children must play in the age appropriate play structure/areas at all times.
No parties or celebrations are permitted in the general admission area, respectively, no gifts, cake or balloons permitted in the facility without a party booking. Please see a staff member to book your next great event with us.
Each and every individual is responsible to protect the play equipment. Any damages made to the equipment or furniture will be paid for in full by the guardian.
No toys, sharp objects, tools, key chains, capes, special costumes, (or anything which can endanger the safety of the players) are not permitted.
No Pinatas
No chewing gums
All visitors must submit a mandatory Liability waiver for their admission and pay admission fee (some exceptions apply) for a play time session of max. 120 min. (can not exceed the closing time) participating or not.
Visitors (children or adults) who are injured, sick or nauseous are not permitted to use the play facilities.
Monkey Says: Dont slip, use GRIP!
Grippy socks are mandatory for everyone’s admission.
We are dedicated to your safety
We all share a big responsibility to keep everyone who enters Cheeky Monkeys’ Indoor Playland safe. We require your cooperation in doing so and ask that if you are feeling sick or have been exposed to someone with COVID-19 please stay home.
Cleaning Protocols
There is a dedicated staff during all open hours, just for cleaning and sanitizing the common area of the playground and frequently touched play surfaces continuously.
Safety Protocols
In addition to the constant flow of fresh air provided by our ventilation system into the playground at all the times we are also air venting by opening the doors in between the play time periods. Only one time use disposable plates, cups and utensils will be served at our Café & Bistro with the food, drinks and snacks